We provide a wide range of services to businesses and professionals in the pet industry. The list below is a sampling of our offerings. If you don’t see exactly what you’re looking for, please contact us. There’s almost no limit to the customized content we can create for you.
Copy Writing and Editing
Fauna Collective can help clarify your message and convey a depth of knowledge, all in an accessible tone. We can develop messages that create, sustain and grow your business.
We offer both technical and creative copy writing services that help organizations communicate effectively with employees and customers.
We’ll help you create friendly, effective copy for:
- Business-to-business communication
- Internal communication
- Sales materials (fliers, brochures, newsletters, etc.)
- Web content
- Social networking
We can also produce manuals, catalogs, annual reports and other materials for you, from start to finish.
Employee and Customer Training
Empower your staff with the information they need to help your organization succeed. Select from ready-made curriculums or custom content, tailor-made for your business.
- Designing and delivering educational programs and events
- Tutorials, brief workshops or full-blown courses provided live, online, or a hybrid of live and online
Topics can include effective customer service and sales techniques specific to the pet industry, problem solving pet-related customer needs, and training about particular products or general categories.
Customer Experience
Providing a welcoming physical and informational environment is key to fostering customer loyalty. We help your customers make the connections between their animals’ needs and the products that address them.
- Creating solutions for merchandising and retail store layout
- Designing customer loyalty programs and rewards
- Evaluating products and categories
- Writing informational materials and sales tools
- Designing and delivering educational events for customers
Event Planning and Public Outreach Opportunities
We’ll help you accomplish the rewarding task of planning events and taking full advantage of other public outreach opportunities.
- Open houses and grand openings
- Service fairs and expos
- Fundraisers for nonprofits
- Education events
- Trade shows
Product Evaluation
Evaluating products is an important aspect of ensuring that you are offering the best possible choice or mix in the marketplace. We can help evaluate products in development and provide customized reviews of products for effective sales positioning.
Knowledge Management
We problem-solve all areas of knowledge management. We can audit, organize, and manage your existing intellectual assets. We can also tap into tacit knowledge of staff members and customers.
- Creating and maintaining navigation aids for existing documents and collections (such as indexes and catalogs)
- Designing, creating and maintaining virtual knowledge bases, print libraries and archives
- Performing data mining and environmental scanning
- Creating taxonomies for digital or print collections
Reference Service and Document Delivery
Make sure the information you are using to promote your business is interesting, factual and current. Contact us with an information need and we’ll track down and deliver the information. We’ll draw on our experience and our constant reviews of scientific and technical research, and we’ll search through references and databases until we find an answer. We specialize in locating hard-to-find scientific information in research studies, articles in professional and trade journals, excerpts and abstracts from proceedings and books, online databases, and other information centers. When applicable, we refer people to other resources.
Don’t see something you are looking for? Please contact us with an inquiry, we’ll be happy to discuss how we may be able to help you.